EMP Coach combines AI roleplay, real-time feedback, and custom certifications—giving your team everything they need to thrive in live conversations.
Turn every sales rep, support agent, and manager into a confident, top-performing communicator, with lifelike simulations and instant AI feedback.
Speak or type with intelligent AI personas in realistic scenarios—sales, support, leadership & more.
Create your own branching roleplay paths with context, objections, and expected behavior.
Receive mid-scenario prompts and a detailed summary scorecard once you’re done.
Combine quizzes, scenarios, and objection drills into structured learning tracks with badges.
Attach PDFs, videos, or notes to each scenario for just-in-time learning.
Ask follow-up coaching questions like “What could I have said better?” right after your session.
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Generated over €12 million in additional revenue for our clients
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98% client satisfaction rate across all marketing campaigns.
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Successfully managed and executed 1,000+ marketing campaigns.
Ramp reps faster, improve objection handling, and simulate pitch-perfect demos.
Prepare agents for high-pressure customer interactions in phone, chat, or email.
Practice tough conversations like performance reviews and conflict resolution.
Let new hires train before day one with realistic, role-specific simulations.
No matter where your team works or who they serve, EMP Coach speaks their language, literally.
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Languages
American English
Brirish English
French
Spanich
German
Chinese
Norwegian
Ukrainian
Indian
Australian English
Estonish
Georgian
Japanies
Finnish
Slovakian
Italian
Slovenian
Swiss
Polish
Armenian
Portuguese
Paraguayan
Brazilian
Thai
Czech
Belgian
Want custom scenarios built for your process? Our tool will design everything from scratch, so your team can start training in days, not weeks.
Our platform combines cutting-edge AI with real-world dialogue training data. Your team doesn’t just talk to a bot—they engage with a responsive, realistic persona that challenges, adapts, and teaches.
We believe communication is a skill best learned by doing. That’s why we built EMP Coach, to help companies train their teams through interactive AI simulations that feel just like the real thing.
Whether it’s a first sales pitch, a tough customer call, or a delicate performance review, EMP Coach gives your people a safe space to practice, learn, and grow, powered by AI that listens, responds, and coaches in real time.
Client Satisfaction
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Companies onboarded
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From cold calls to customer escalations—watch how roleplay training transforms real-world outcomes.
Handling Price Objections
Customer Complaint Resolution
Demoing a Product
Conflict Resolution Simulation
EMP Coach helped us cut ramp time for new reps by nearly 40%. The roleplay simulations are incredibly realistic, and the instant feedback helps them improve fast.
This tool lets us train soft skills at scale. From feedback conversations to conflict resolution, our team leads feel more confident handling difficult situations.
The voice interactions feel incredibly real. It’s like having a live customer on the other end. Our team loves practicing with it.
We built a full certification track in under a week. Our managers now have full visibility into who’s ready for live calls—and our employees love collecting badges.
New hires can now complete their onboarding simulations before day one. It saves us hours and helps them hit the ground running.
I’ve tried a lot of training platforms, but this is the first one that feels built for how modern teams actually work. Can’t recommend it enough.
The AI reacts just like a real customer would. It challenges our agents in the best way possible—now they walk into live chats more prepared than ever.
Being able to practice renewals and escalations in a safe environment has been a game changer. I’d honestly say this platform has boosted my performance.”
We rolled this out across 3 departments with zero friction. It’s intuitive, effective, and gives us actual data on team progress.
We used to rely on shadowing and manual coaching. Now with EMP Coach, every rep gets standardized, scalable training tailored to real objections they’ll face.
EMP Coach is now fully integrated into our sales playbook. We even upload our own scripts and battle cards—everything lives in one place.
We operate across six markets, and EMP Coach made it easy to localize training without starting from scratch. The multi-language support is a huge win for us.
We built a full certification track in under a week. Our managers now have full visibility into who’s ready for live calls—and our employees love collecting badges.
New hires can now complete their onboarding simulations before day one. It saves us hours and helps them hit the ground running.
I’ve tried a lot of training platforms, but this is the first one that feels built for how modern teams actually work. Can’t recommend it enough.
We used to rely on shadowing and manual coaching. Now with EMP Coach, every rep gets standardized, scalable training tailored to real objections they’ll face.
EMP Coach is now fully integrated into our sales playbook. We even upload our own scripts and battle cards—everything lives in one place.
We operate across six markets, and EMP Coach made it easy to localize training without starting from scratch. The multi-language support is a huge win for us.
Why AI Role-Play is the Future of Sales and Support Training
Introduction Training sales and support teams has always been a challe
Start your new journey of training your team and give them the confidence they need, before the real conversation begins.
